*Masks are required to enter the building and in all public areas                                   Travel Advisory
Travel Advisory: Effective Monday, July 6, 2020, anyone traveling into the City of Chicago from a state that has a case rate greater than 15 new COVID-19 cases per 100,000 resident population, per day, over a 7-day rolling average, is directed to self-quarantine for a 14-day period from the time of last contact within a covered state. Customers should review all federal, state, and local travel guidance to confirm eligibility to travel. Due to government restrictions on travel, reservations may be subject to cancellation. Should you become ill during your stay, please self-isolate, contact the Chicago Department of Public Health and notify the front desk immediately. We will promptly undertake additional COVID-19 protocols for your safety and the safety of other guests and employees. Learn more at Chicago.gov/Coronavirus
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We recognize right now is an especially stressful time for traveling. We, like you, are monitoring the news very closely surrounding the coronavirus (COVID-19) and want to ensure the utmost safety and well-being of our guests and staff. We have strengthened our already existing thorough sanitation procedures and implemented several new policies and procedures to ensure your stay with us is safe and worry-free.

Guest rooms Cleaning/Disinfecting 

• Before cleaning and disinfecting - team members enter the room wearing appropriate PPE. Surveys the room for hazard waste/ materials 
• The room is stripped of all linen and terry. The linen and terry are double bagged and placed by the entry door. All garbage is collected and double bagged and placed by the entry door. 
• Team member enter the bathroom, using a 12" wide spray, apply in a sweeping motion Scrub Free Bathroom Cleaner & Disinfectant to cover all surfaces completely, allowing the product to dwell on surfaces for 10 minutes 
• Team member enter the bedroom area, using a 12" wide spray, apply in a sweeping motion 14 Plus Antibacterial All-Purpose Cleaner to cover all surfaces completely, allowing the product to dwell on surfaces for 10 minutes 
• After a 10 minute dwelling period, the guest room is cleaned following hotel standards and protocol 
• When exiting room all high touch areas and door handles are disinfected and wiped again
• To Limit guest/employee interaction, we have suspended daily cleaning services. Additional linen, towels & amenities can be provided upon request. 

Public Area Cleaning/Disinfecting 

• Before cleaning and disinfecting - team members enter the area wearing appropriate PPE. Surveys the area for hazard waste/ materials 
• All garbage and debris are collected and double bagged
• In area using 12" wide spray, apply in a sweeping motion 14 Plus Antibacterial All-Purpose Cleaner to cover all surfaces, high touch areas, and door handles completely, allowing the product to dwell on surfaces for 10 minutes 
• After a 10 minute dwelling period, the area is cleaned following hotel standards and protocol 
• Public Area is set to be cleaned and disinfected every 30 minutes

Linen and Terry Cleaning/Disinfecting 

• Laundry is done by the third party whose equipment is set to the hospital-grade procedure 

Our Team
We are committed to keeping our team safe and healthy. All of our employees are prohibited from reporting to work with a respiratory illness that can be transmitted to others. All staff must have their temperature checked prior to starting their shift  

​Need to Reschedule?
We’re amending our standard cancellation policy for the time being. You can reschedule or cancel your stay up to 4pm the day of arrival. If you need to make an adjustment, contact our reservations team at 312.346.1200 or email us at info@hoteljulianchicago.com and we’ll do everything we can to assist.

Food & Beverage Outlets
Grant Park Bistro: Open daily serving lunch and dinner as well as weekend brunch.
Taketei Sushi: Open for outdoor dining and limited indoor dining.
SX Sky Bar: Closed at this time.

Finally, we wanted to encourage you to please support and shop at your local independent businesses. Don’t forget to wash your hands and most of all, stay positive. 
 
Stay safe, and thank you,

Hotel Essex